Do I need a card to start?
No. Your 60 days start without a card. We text and email you 7, 5 and 3 days before your trial ends so you can pick monthly or yearly.
What happens when the trial ends?
Your plan carries on and is billed monthly. Cancel any time before the trial ends and you pay nothing.
Who sets it up?
We do. You fill in a 10-minute business profile (services, prices, hours, policies). We load it into Bella, get you a local number and register it for texting. Bella answers your line within 2 business days; texts to clients start once the carriers approve your number, usually under a week.
Will clients know Bella is AI?
Bella speaks and texts in your studio's name and passes anything unusual to you. You can read every conversation in the app.
Do I keep my personal number private?
Yes. You get a local business number for calls and texts, and calls can forward to your cell when you want them to.
What do Bella's call minutes cost?
Bella's talk time is billed separately from the plan. You see the per-minute rate on the plan screen before you confirm, and your call log shows every minute she used. Texts, bookings and reminders are included in the plan.
I book through Vagaro, GlossGenius or Booksy. Does Bella still work?
Yes. Bella answers your line, quotes your services and texts clients your booking link. If you book through the Belle Vie calendar, reminders, review requests and rebook texts run on their own. On Vagaro we can connect your bookings so they run too.
Can I switch plans?
Any time. Move between Grow and Scale and it applies from your next billing date.